SYSCOM is seeking a Senior EHR Application Analyst to provide advanced technical support for the implementation, optimization, and maintenance of Electronic Health Record (EHR) applications. This role serves as a subject matter expert, ensuring the effective utilization of EHR systems across the organization and supporting complex clinical and business workflows. The ideal candidate will have strong Epic HB Coding experience – and possess and Epic HB Coding Certification, along with a proven track record of analyzing workflows, collaborating with stakeholders, and driving successful application enhancements and implementations.
Location: Remote position
Work Schedule: Must be available during Central Time Zone business hours
Employment Type: Full-Time
Key Responsibilities
- Serve as the lead analyst and subject matter expert for assigned EHR applications.
- Analyze business operations and collaborate with stakeholders to configure and optimize EHR functionality.
- Perform in-depth analysis of workflows, data collection processes, reporting requirements, and technical system components.
- Coordinate application implementation activities and ensure alignment with organizational objectives.
- Provide oversight and guidance for application maintenance, upgrades, and enhancements.
- Troubleshoot and resolve complex application issues.
- Participate in the development and implementation of policies, procedures, and best practices.
- Support decision-making related to EHR application design and functionality.
- Collaborate with cross-functional teams to improve system performance and user experience.
Required Qualifications, Experience & Certifications (Must Have All)
Certifications
- Epic HB Coding Certification (Required)
- Epic Resolute HB Certification (Preferred)
- Minimum of 5 years of experience in Epic HB Coding software and related domains, including:
- Workflow analysis
- Application design
- Programming
- Project management
- EHR application support and implementation
- Bachelor's degree required.
- Additional relevant experience may be substituted for education on a year-for-year basis.
- Completed college coursework may also be substituted on a year-for-year basis.
Preferred Qualifications
- Epic Resolute HB Certification
- Experience supporting large healthcare organizations or academic medical centers.
- Strong analytical, problem-solving, and stakeholder management skills.
Additional Information
- Employment is contingent upon successful completion of required background screening.
If you are passionate about leveraging Epic applications to improve healthcare operations and outcomes, we encourage you to apply.
SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client’s achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction.
Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients.
SYSCOM, Inc. is an equal opportunity employer.